A Specialty Floors deserves 10 STARS for outstanding customer service from start to finish. I'm a Realtor and Designer who works with clients to get their homes ready to go on the market or helps them remodel after they buy them. Trevor, Kelly and the Team were amazing! They replaced a vinyl floor that had asbestos. From the measurement to installation, they were flawless. I will be using them for all my future projects and would recommend them to anyone.
~ Linda L
Trevor , Kelly and their team did an amazing job reflooring 95% of my house in under 2 weeks. From first contact to the final walkthrough, this company was outstanding. My project was to refloor all 3 levels of my home – 2 with new engineered hardwood and 1 with wool carpet, nearly 3000 sq ft in all. They were very prompt getting back to me after my initial query and provided a very reasonable and comprehensive estimate. Their communication – whether my phone, e-mail or in-person – was fantastic. Kelly expertly and kindly guided me through the process. The installers were great. After I moved all of my knickknacks out of the way, they were able to move all of my furniture around so I and my rambunctious canine could live in the house through the nearly 2 week installation process. The flooring looks amazing. I feel like I am living in a brand new house. I cannot recommend the highly enough!
~ Matthew R
I love my floors! I am so grateful I have happy tears. Your customer service is stellar! You crew was friendly, knowledgeable and just all around good guys. We will touch base this spring about replacing carpet in the living room. I look forward to your expertise on a carpet type that will hold up to all the kiddos. Thank you!!!
~ Deanna
There are not enough superlatives to describe how we feel about the carpeting process done by A Speciality Floors and More. Kelly and Trevor are so accommodating. They made the process easy. I would highly recommend them if you are in the market for new flooring. Sean and Ryan laid the floors and carpets. I can not speak highly enough of how wonderful these guys were (And strong) There was a lot of furniture to move and they moved it and put it back right where it belonged. Kudos to that team
~ Kathy Schwartz
Kelly and Trevor are extremely personable, and good at explaining the in's and out's of a project in laymen's terms. I appreciated you two schooling me in “Carpet 101”, with regards to fiber content, durability and pad choice. You folks’ word can be be counted on…if Kelly tells me a quote will come via email this afternoon, it shows up as promised. When coming to the home to measure at a certain time, there you are. Besides that, there are phone calls and/or emails keeping us apprised of the project…much appreciated! You instill confidence and trust through your conscientious ways. It’s so very obvious the level of pride you two take in giving your customers a most positive experience.
With regards to the installation crew, we found Jairo, Ryan and Rico to be exceptional fellas. They are good ambassadors for A Specialty Floors and More, and represent your firm well. The guys were polite, respectful, extremely helpful and took such pride in their work. I felt they went beyond the call of duty on several occasions, and we really appreciated their desire to do a wonderful job. They left the worksite clean, and were very conscientious throughout the project. Awesome job, gentlemen!!!
We sure appreciate the Sowles running such a tight ship, and A Specialty Floors is certainly a firm I would happily recommend… and have!
~ Cheryl